Can I get a refund?
It depends on what you bought and where.
Web subscriptions: we give a full refund of your last charge if you ask within 7 days of the charge and no credits were spent in that time.
Core one-time purchase: we don't give refunds on a Core one-time purchase more than 30 days after you bought it.
In the iOS or Android app: refunds are handled by Apple or Google. Request one through the App Store or Google Play.
To ask for a refund on a web purchase, email support@questportal.com from the email address on your account.
A refund doesn't cancel your subscription. To stop future charges, cancel it as well (see How do I manage or cancel my subscription?).
See Plans and Billing for more.